First up, relax, browse and add some items to your cart...

Take your time to browse our range of piercing and jewelry and the items best suited for your style. Select colour and other parameters like length and diameter and add items to your shopping cart. You can add as many items as you like. To get an overview of your items, click on the shopping cart symbol at the top of the page.

Changed your mind?
No problem – you can delete individual items from your shopping cart at any time or change the quantity as well as product parameters like colour, diameter, length, etc.

... then set up an account and pay.

To purchase the items in your cart, simply click on the shopping cart on the top of the website. Review your shopping cart and continue directly to the checkout. If you're shopping with us for the first time, you will be asked to set up a user account on your way to the checkout. We will then take you through the registration process step by step and once registered, you will receive a confirmation e-mail.

You can then log in and pay. We'll help you along with a set of simple and clear instructions. You can then log in and pay. We'll help you along with a set of simple and clear instructions. Click here for information on the methods of payment accepted in our shop.

Your watchlist: save items and decide later.

Not quite sure about an item? Finding it hard to decide? An easy way to save the product until your next visit is to move it from your cart to your watchlist. That way you can sleep on it before you make up your mind. Everything on your watchlist will be saved until you remove it, and you can conveniently move products from your watchlist to the cart to purchase later.

Change of plans? Changing or cancelling your order

As long as you haven't paid yet, you can cancel or change your order at any time. Simply log on and click on either "Cancel" or "Change", depending on what it is that you want to do.

Need Help?

Please don't hesitate: If you have any questions at all, get in touch with our customer support here: info.en@crazy-factory.com. They will always be happy to help!