Payment

For orders with Crazy Factory you have the following payment options:

  • Direct bank transfer to our account
  • Paypal
  • Visa and Mastercard

Or you can use one of our national payment systems:

  • iDEAL (Netherlands)
  • Carte Bleue (France)
  • Sofortüberweisung (Germany/Austria/Switzerland)
  • Nordea (Finland/Sweden)
  • Postepay (Italy)
  • Dankort (Denmark)
  • Dexia (Belgium)

For some payment types, we cooperate with our partners Docdata and Stripe. If you have any questions regarding payment or if your preferred system of payment is not available, please e-mail us at info.en@crazy-factory.com. We'll be happy to help you with any queries!

Shipping

Thanks to our big warehouse, we're able to ship 98 percent of all orders on the day we receive your payment. All goods are shipped directly via airfreight to our shipping centre in Europe, and from there straight to your door.

Delivery

Your order will be delivered straight to your door with your national postal service. In general, delivery will be within 4 to 8 days of receipt of payment. Your order should generally fit into your letterbox, as it is shipped to you in an envelope. Your shipment can therefore be delivered even when you are not present to sign for its receipt.

EU VAT and duty charges included

For our customers in the European Union, no additional charges will be incurred. This also applies to most customers outside the EU.*

* If you live outside the EU, your country's national taxation and duty free allowances apply. In this case, additional costs may be incurred.

Free shipping on orders of $20.00 or more

Orders of $20.00 or more are shipped free of charge, worldwide! For smaller orders, shipping charges are $2.90 . That's why it pays off for you to order a little more!