Company address and postal address for returns:
Crazy Factory International GmbH
Wanheimer Str. 66
40472 Düsseldorf
Germany
Represented by the managing director: Jan Urban
Contact details:
Contact form: https://www.crazy-factory.com/en-GB/i/Contact/
Email: info@crazy-factory-international.com
Company registration:
Commercial Register at Düsseldorf Local Court
Registration number: HRB 89891
VAT number: DE815181262
Dispute resolution before a consumer dispute resolution body (Section 36 VSBG):
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Point of contact for public authorities (DSA):
Central point of contact for the public authorities of the Member States, the European Commission and the Administrative Board in accordance with Article 11 of the Digital Services Act via the following email address: legal@crazy-factory-international.com. Communication is possible in English and German.
The PayPal payment option complies with the Terms of Use of PayPal (Europe) S.a.r.l. & Cie, S.C.A.
Crazy Factory Support
The email address for all Crazy Factory related questions:
info.en@crazy-factory.com
Our support team will be happy to help you from Monday to Friday and your enquiries will generally be processed within 24 hours. Get in touch!
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