Warranty & Return
We only sell high-quality products and want to satisfy all our customers.
We grant you the right to return every item you bought from us within 14 days if you are not completely satisfied.
As we are certain to sell only highest quality items, we grant you a further warranty of 3 months on every broken or deficient article.
Problems or discrepancies can often be resolved quickly and easily by e-mail.
Please send us an e-mail if you have a problem or fault with an item, if you have received an incorrect delivery, or if you have any other problem or concern.
We will be happy to assist you.
Send an e-mail to customer support at: firstname.lastname@example.org
How to return goods:
It is easy to return your items back to Crazy Factory.
In a couple of steps you can create your personal return form.
Please log on to the website and enter your account (“My account” on the top of the page).
Search for the menu entry “Returns” and click on it.
You can now select all the items you want to return to us.
With only a few clicks you can finalise your return order and create your personal return form.
The status of your return can be found in the menu "All my returns".
You can always contact us for questions or information.
Our support team can be reached via email at email@example.com