To honor your confidence in us, we are committed to protecting your privacy. When shopping at Crazy Factory, rest assured that all your data is protected from access by third parties. Any data transferred to us is stored solely for the purpose of order processing.

Any storage and processing of customer data is effected in compliance with the pertinent regulations. Your personal data is registered only to fulfill the contractual obligations between Crazy Factory and you as customers and stored no longer than necessary. Your personal data, including your postal address and e-mail address, will not be passed on to third parties with the exception of our service partners to whom data must be transferred so as to process your orders. In these cases, the scope of the data transferred will be limited to the necessary minimum.

You are at all times entitled to request information on the data stored and may request for it to be corrected, blocked and deleted. To do so, please e-mail our support at (info.en@crazy-factory.com) or write to (Crazy Factory GmbH, Quaderstrasse 18, CH-7000 Chur, Switzerland).

Privacy policy for additional services used

In registering to use additional services such as our newsletter or other information services, you consent to your data being used for internal purposes of market research and marketing. If you no longer wish to use the services, you can uncheck the relevant check box in your customer account and your data will be removed from the mailing list.

Privacy policy for newsletter subscriptions

If you subscribe to our newsletter, your e-mail address will be stored. You are of course free to unsubscribe from the newsletter at any time. To do so, just use the link provided at the end of each newsletter or e-mail us to be removed from the mailing list.

Privacy policy for customer accounts 

To shop at Crazy Factory, you are required to set up a customer account protected by a password (upon registration, you will have a customer number assigned). Whenever you place a new order, the data stored here will automatically be entered in the order form to save you having to enter it manually every time. You may delete your customer account at any time. To do so, just e-mail us at info.en@crazy-factory.com or write to Crazy Factory GmbH, Quaderstrasse 18, CH-7000 Chur, Switzerland.

Privacy policy for the creation and storage of cookies

Crazy Factory Inc. saves and uses cookies indefinitely, to ensure smooth page functionality and to deliver an optimal shopping experience.

The following data will be stored each time the web page is accessed:

  • name of the accessed file
  • date and time of access
  • volume of data transferred
  • notification on whether access was successful or not
  • description of the type of web browser used
  • operating system used

No IP-addresses are stored and no personalized user profiles are created. Retained data can be used for the purposes of optimization of the shop or the product range, for marketing purposes or market research or the needs-based creation of pseudonymous usage-profiles. You may revoke this permission to create cookies at any time via email to info@crazy-factory.com.