

No Surprise Fees for UK Customers
We know that ordering from abroad can feel like a bit of a gamble these days. Will there be extra charges? Hidden fees? A delivery person asking for more money before handing over your package?
Good news - at Crazy Factory there's none of that!
When you shop with us, what you see at checkout is exactly what you'll pay. No nasty surprises, no additional handling fees, and no import duties to worry about. We'll sort all that paperwork for you!
Shop and chill - everything is taken care of
For orders up to £135 (£162 including VAT), we handle all the customs declarations and pay any applicable duties upfront, so your parcel travels smoothly right to your door step. No awkward moments with delivery drivers asking for extra cash, no delays at customs - just your awesome new piercings and accessories arriving when expected.
So go ahead and fill that bag with confidence! We've made shopping with us as easy as ordering from any UK store.
Got questions? Just drop us a message - we're here to help!
Crazy Factory Support
The email address for all Crazy Factory related questions:
info.en@crazy-factory.com
Our support team will be happy to help you from Monday to Friday and your inquiries will generally be processed within 24 hours. Get in touch!